James Miller

 

Tuesday, September 23, 2003

 

O2's Call Centre

Let's all moan about call centres!

Well not this one!

I phoned so that I could get my mobile bill on line. The operator was pleasant, answered all my questions, gave me lots of advice etc. etc. He also got my phone bill set up, rather than me going through the web site.

And it was all over in about five minutes after perhaps half a minute of the usual key shuffle and waiting.

I'll give O2 at least eight out of ten for this one!

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