Currys

 

For Christmas, Celia received an MP3 player from our son, Henry.

It had been bought in Currys and unfortunately it had a serious problem with draining batteries.

So she took the player together with an e-mailed copy of the receipt into Currys in Newmarket. The charming manager said of course they'd change it and when he saw that they'd reduced the price by five pounds since Henry had bought it, they returned that sum to Henry's credit card.

Now that is what you call service.