Hanging On

 

Whilst phoning the DVLA in Swansea, I misdialled their number by one digit.

I got what seemed to be a very respectable phone system, that said I was first in the queue, so I waited as I didn't realise I'd misdialled. Nothing was said that it wasn't the DVLA.

I was completely fooled and hung on for 30 minutes.

That's fraud and I reported it to OFCOM. But there are thousands of numbers out there waiting for those misdials.

So be careful.

As an aside when I did through on the correct DVLA number, I got all the answers I needed in about ten minutes, including a small wait for connection.