Portmeirion Potteries Ltd.

 

Celia and I used Portmeirion Pottery for years.

Some were in a bad state probably due to misuse in an AGA. So I pointed this out to the company and they asked me to return one.

I was most surprised to get two new ones.

But it does show that treating customers well, can only have positive effects. I shall be buying more in the future.